PRODUCT GUARANTEE

All products include a 100% money back guarantee. This includes airline tickets, game tickets, tailgate coupons and all corresponding tour amenities. If you do not receive the product AS ADVERTISED, we will provide you with a full refund for that portion of the product - plus compensatory damages as mutually agreed upon. This guarantee covers game tickets, airline tickets, hotel rooms, catered events and all other amenities included in the tour or travel "package". In the event you receive inferior service from one of our vendors, we will assist in negotiating a refund for you.

SERVICE GUARANTEE

We are dedicated to providing you with excellent customer service - from the time you first contact us through the completion of the event. This includes, but is not limited to, answering phones in a timely manner, answering your questions in a timely and detailed manner, distributing the appropriate tour documents and serving you on-site during the event. More specifically, we will serve all of your needs from start to finish.

SECURE ORDER GUARANTEE

All payment information is collected via our secure server. Credit card details are encrypted for protection from unauthorized parties. Our web servers are protected by state of the art "firewall" technology to prevent hackers from accessing customer and payment details. For additional information, refer to our Privacy Statement.

Titletown Tickets & Tours
866-449-7225
bill@titletowntickets.com